Customer Support
৳450/hr
Hourly Rate
Title: Experienced Customer Care Specialist & Communication Expert
Description:
Hi there! I am a dedicated Customer Care Specialist with 3 years of professional experience in client support and English instruction. I specialize in managing live chat, email support, and phone communications with high professionalism and empathy.
My strong background in English allows me to resolve complex customer issues smoothly and maintain an excellent customer satisfaction rate. Whether you need a virtual assistant for daily operations or a reliable agent for night shifts/weekends, I am here to help scale your business. Let's connect and deliver a premium experience to your clients!
Illima
January 2025 - February 2026
Role: Tutor Company: Elima Description: Serves as a primary point of contact for Elima’s customer base, managing high-volume inbound and outbound phone communications. Responsible for resolving product inquiries, handling warranty or service questions, and ensuring a premium consumer experience. Managed daily client interactions with a 95%+ satisfaction rate. Addressed and resolved product issues, order tracking queries, and service complaints efficiently. Upsold and recommended home appliance solutions based on customer needs
Narangiri Government High School
January 2023 - January 2024
Rangunia Government Collage
July 2024 - Present
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