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SyedIslam@880352

Virtual Assistant

৳150/hr

Hourly Rate

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SyedIslam@880352

About

I am a reliable and detail-oriented freelancer with a strong background in administration, security operations, and customer coordination. With years of experience in disciplined environments like the Bangladesh Navy and UNDSS, I have developed excellent communication, responsibility, and problem-solving skills.
I specialize in data entry, online support, product promotion, and basic document processing. I am highly skilled in Microsoft Word, Excel, and online tools, ensuring accurate and well-organized work. I can handle tasks such as data collection, customer response, order confirmation, and maintaining records with full accuracy.
I am a quick learner, hardworking, and committed to delivering quality work on time. I have a smartphone and stable internet connection, allowing me to stay active and responsive to client needs.
My goal is to provide honest, efficient, and professional service while building long-term working relationships. I am ready to start immediately and contribute to your project with dedication and integrity.

Skills

Graphics Designing Digital Marketing

Work Experience

Security Operations Assistant & Assist Area Security Coordinator

United Nations Department of Safety and Security (UNDSS)

February 2007 - March 2026

• Coordinated security and humanitarian access for UN agencies across southern Bangladesh (Barishal–Khulna SRM), ensuring safe and uninterrupted field operations. • Maintained close liaison with Police, Coast Guard, and local authorities to facilitate secure field missions for UN agencies, EU delegations, diplomatic partners, and INGO personnel. • Conducted Security Risk Assessments (SRA) and Facility Security & Safety Surveys (FSSS) to ensure compliance with UNDSS security standards and risk mitigation requirements. • Prepared and disseminated Daily Situation Reports (DSR), security advisories, and incident assessments to support informed decision-making by senior management. • Facilitated Area Security Management Team (ASMT) meetings and organized emergency preparedness exercises including fire, evacuation, and disaster response drills. • Supported the implementation of Minimum Operating Security Standards (MOSS) and Minimum Operating Residential Security Standards (MORSS), while assisting the Crisis and Emergency Management Unit (CEMU) in contingency planning and preparedness. • Coordinated operational support to the FAO Emergency Cyclone Recovery & Restoration Project (ECRRP) and facilitated media engagement during field distribution activities. • Managed UN emergency communication systems including VHF/HF radios, satellite phones, and GPS tracking platforms to ensure reliable operational connectivity. • Served as Psychosocial Focal Point under Critical Incident Stress Management Section (CISMS) and custodian of Post-Exposure Prophylaxis (PEP) kits. • Coordinated multi-agency emergency responses during major disasters including Cyclones SIDR, AILA, Mahasen, Amphan, COVID-19 pandemic, and political unrest situations. • Maintained mission tracking databases, UNSMIN updates, and operational statistics to ensure compliance and reporting accuracy. • Delivered security briefings and radio communication training for newly assigned UN staff and drivers. • Coordinated with Bangladesh Navy for the UN Peacekeepers Day in Khulna, drafted ASC’s speech, and received high appreciation for successful event execution.

Administrative Assistant

Scholastica Ltd., Bangladesh

November 2006 - January 2007

• Supported daily administrative operations at Scholastica School, Uttara Branch, ensuring smooth and efficient school activities. • Maintained visitor records, entry logs, and delivery documentation for students, parents, staff, and visitors. • Coordinated with administrative and support staff to maintain a safe, organized, and disciplined school environment. • Ensured compliance with school policies, safety procedures, and administrative guidelines.

Field Intelligence Staff / Petty Officer Radio Room Supervisor

Bangladesh Navy

July 1988 - November 2006

• Supervised base-level security operations, intelligence collection, and secure communications systems to maintain operational readiness. • Investigated security incidents and prepared analytical intelligence reports for senior command. • Coordinated secure convoy movements and surveillance activities for high-level VVIP engagements including Prime Ministerial visits. • Assisted ISPR Navy with media coverage and press releases; served as VVIP/VIP photographer, including Prime Minister’s programs. • Participated in international humanitarian relief operations in tsunami-affected Maldives and Sri Lanka, providing logistics and operational coordination. • Designed and delivered training on radio communications, operational security (OPSEC), and emergency communication procedures. • Managed telecommunications infrastructure and classified documentation in compliance with national information security standards. • Processed passports, visas, and customs clearance documentation for naval personnel and UN mission deployments. • Maintained financial records and audit documentation in compliance with administrative and financial governance standards. • Supported community housing initiatives through transparent beneficiary selection and monitoring mechanisms.

Education

MBA

Darul Ihsan University

January 2012 - June 2013

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