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Mahathir Alif

Customer Support

৳200/hr

Hourly Rate

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Mahathir Alif

About

I am a reliable and results-driven Customer Support Specialist committed to delivering outstanding service and enhancing customer satisfaction. With strong communication skills and a problem-solving approach, I effectively address inquiries, resolve issues promptly, and ensure a seamless experience for customers. I am adept at managing multiple channels of communication, maintaining accurate records, and collaborating with teams to provide timely solutions.

What I offer:
• Clear, empathetic, and professional communication
• Quick and effective problem resolution
• Proficiency in CRM and helpdesk software
• Ability to handle high volumes of customer interactions without compromising quality
• Commitment to continuous improvement and customer retention

If you need a dedicated customer support expert to elevate your customer experience and build lasting relationships, I am ready to help.

Skills

Research & Report Writing Data Analysis Content Writing

Work Experience

Owner

ELENORM

November 2024 - Present

Business Owner & Operator – ELENORM Clothing Brand I am the founder and active operator of ELENORM, a contemporary clothing brand focused on delivering stylish and quality apparel. I oversee all facets of the business—from product design and production coordination to marketing, customer support, and sales management. ELENORM operates primarily through its Instagram page @elenorm.bd and official website elenorm.company.site, where we engage directly with our growing customer base. My hands-on approach ensures consistent brand growth and exceptional customer experience.

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